Customer Service (Order Processing) - Mandarin Speaker [Malaysia]


 

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  • MNC Company
  • Excellent opportunity to join a growing team

About Our Client

Our client is one of the market leader of steel MNC traders from China and at present, they are in search of a Customer Service Order Management (Mandarin Speaker) to join the pioneer team in MY office.

At present, they are in search of a Head of Supply Chain, to be based in Klang.

This role will be working from home and the new office will be ready by Nov 2023


Job Description

  • Handle customers enquires.
  • Generate and process invoices.
  • Implement and administer procedures to enhance operations.
  • Optimised inventory readiness and order fulfilment to ensure smooth operation.
  • Process and identify incoming orders according to the sales policy and customer requirements.
  • Perform any ad-hoc duties.

The Successful Applicant

  • Bachelor's Degree/Diploma in any related studies
  • 2-3 years of working experience as a customer service/order management
  • Excellent verbal and written English & Mandarin communication skills (support China counterpart)
  • Able to work independently.
  • Proficient in using MS Office
  • Knowledge in using operating system, principles and processes.
  • Experience in working with suppliers and customers to resolve order issues.

What's on Offer

  • Attractive remuneration package.

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