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TradeQuo offers a dynamic environment for global teamwork, outstanding leadership, continuous learning, and development. Our multinational team collaborates seamlessly to deliver the best possible trading experience to our clients, regardless of time zones. As an emerging market leader, we're poised for a year of new product launches and sustained growth. Join our team in Malaysia and enjoy a supportive start-up environment that nurtures your professional growth. At TradeQuo, we're committed to providing endless opportunities for you to advance your career and unleash your full potential.
You Role at TradeQuo:
- Process client funding transactions with efficiency and accuracy, ensuring timely completion.
- Collaborate with internal departments, such as PSP and Accounting, to resolve any funding-related issues or discrepancies promptly.
- Monitor and reconcile client funding accounts regularly, maintaining accuracy and adherence to established procedures.
- Provide assistance to clients regarding funding inquiries, offering guidance on available payment options, and addressing any concerns or questions related to their accounts.
- Maintain up-to-date records of client transactions, funding requests, and associated documentation.
- Contribute to the development and implementation of improved funding processes and procedures, aiming to enhance efficiency and customer satisfaction.
- Collaborate with the Sales and Support teams to identify opportunities for client acquisition and retention through competitive funding options.
- Perform reconciliation procedures, ensuring accurate recording and reconciliation of the company's financial transactions.
- Conduct the payment process, accurately processing payments associated with the company's financial transactions.
- Carry out reporting procedures, preparing various financial reports for the company.
What we expect from you:
- Bachelor’s degree in Finance, Accounting, Economics, or a related field (or equivalent work experience).
- Proven experience in a similar role within the Forex or financial services industry.
- Strong knowledge of financial markets and Forex trading.
- Familiarity with client funding processes, including deposits, withdrawals, and account transfers.
- Excellent attention to detail and accuracy in processing financial transactions.
- Solid understanding of regulatory compliance requirements within the financial industry.
- Exceptional organizational and time management skills.
- Proficiency in using financial software and platforms.
- Excellent written and verbal communication skills.
- Ability to work effectively both independently and as part of a team.
- High ethical standards and the ability to handle sensitive financial information with confidentiality.
Good to have:
- Previous Work Experience in Forex or Finance Trading Industry
- Strong Awareness of Market Trends, Emerging Technologies, and New FinTech Products and Business Models
What we offer:
In return, we will offer a great working environment, competitive remuneration, and benefits package. If you are interested in this challenging role, we look forward to discussing this opportunity with you further.
Job Types: Full-time, Permanent
Salary: RM4,000.00 - RM6,500.00 per month
